Frequently asked questions
Why vegan and gluten free?
As a fellow dairy free, egg free, and gluten free foodie, I found it difficult to come across sweet treats available to eat. So I combined my love of creating desserts and dietary choices, to bring Zoe’s Kitchen Creations to life! After years of perfecting vegan and gluten free sweet treat recipes to not only taste great, but look amazing as well, I thought it time to share these creations with Melbourne!
Can I request a ‘regular’ dessert with gluten/dairy products?
At Zoe’s Kitchen Creations, due to cross contamination and allergen reasons, gluten and dairy containing or animal-based ingredients are not used in the dessert creation process.
Where does Zoe's Kitchen Creations deliver to?
Your suburb not listed? Please contact email@example.com to ask, as some exceptions can be made!
How do I order a delicious dessert?
Thank you for thinking of Zoe’s Kitchen Creations! Please email firstname.lastname@example.org to start the ordering process.
Is the kitchen space council approved?
Yes! Zoe's Kitchen Creations dessert creation space is council approved, and goes through annual inspections.
Can I pick up my dessert order?
Yes, you are more than welcome to pick-up of your dessert. Please state this when ordering, via email.
What is the minimum time I can order before receiving my dessert/s?
Please email email@example.com at least 14 days (prior to 4pm) before the requested delivery/pick-up.
Is your product safe for people with coeliac disease?
Zoe’s Kitchen Creations cannot guarantee all desserts are 100% gluten free, as the kitchen may have come into contact with these ingredients at some point in time. Therefore it is best advised to not consume our desserts if you have severe Coeliac disease.
Is honey used in the desserts?
No, the desserts at Zoe’s Kitchen Creations are sweetened with ingredients such as rice malt syrup, agave syrup, maple syrup, coconut sugar, and white sugar.
Can I have my order shipped?
Due to the ingredients used and the uncertainty of environmental factors, Zoe’s Kitchen Creations do not ship desserts.
How big are the desserts?
Each product description includes the size of the dessert, which is available upon emailing firstname.lastname@example.org
How do I store my dessert/s before displaying at an event?
Each dessert packaging has a label with the details of your order including the best before and how to store. Alternatively, please always feel free to contact email@example.com should you have any queries.
Can I taste-test before placing an order?
Yes, when ordering a tiered cake! Please contact firstname.lastname@example.org to organise a time! Alternatively, product descriptions go into flavour details and include images of the desserts, available upon request.
Are cake/cupcake stands provided?
A white, black, or silver cake board accompany each cake, however cake stands are not offered at this time. Cupcakes are available in 6 or 12 cupcake packaging with individual cupcake holes, however cupcake stands are not offered at this time.
Have any questions you couldn’t find answered here?
Please feel free to contact email@example.com
and I will be happy to answer!