Question 1

Where does Zoe's Kitchen Creations deliver to?

Accepted Answer

Abbotsford Albert Park Ashburton Aspendale Balwyn Bangholme Beaumaris Bentleigh Blackburn Black Rock Bonbeach Box Hill Braeside Brighton Brunswick Burnley Burwood Camberwell Carlton Carnegie Carrum Carrum Downs Chadstone Chelsea Chelsea Heights Cheltenham Clarinda Clayton Cremorne Caulfield Collingwood Dandenong Dingley Village Docklands Doncaster Donvale Edithvale Elsternwick Elwood Fairfield Ferntree Gully Fitzroy Forrest Hill Frankston Glen Huntly Glen Iris Glen Waverley Hampton Hawthorn Heatherton Heidelberg Highett Hughesdale Huntingdale Ivanhoe Kew Keysborough Kingsbury Knoxfield Kooyong Langwarrin Macleod Malvern Mentone Middle Park Mont Albert Moorabbin Mordialloc Mornington Mount Eliza Mount Waverley Mulgrave Murrumbeena Noble Park Northcote Notting Hill Oakleigh Patterson Lakes Parkdale Port Melbourne Prahran Preston Reservoir Richmond Rosanna Sandhurst Sandringham Scoresby Seaford Skye Springvale St Kilda Surrey Hills Thornbury Toorak Vermont Wheelers Hill Windsor Your suburb not listed? Please contact zoeskitchencreations@gmail.com to ask, as some exceptions can be made!

Question 2

Why vegan and gluten free?

Accepted Answer

As a fellow dairy free, egg free, and gluten free foodie, Zoe found it difficult to come across sweet treats available to eat. So, Zoe combined her love of creating desserts and dietary choices, to bring Zoe’s Kitchen Creations to life! After years of perfecting vegan and gluten free sweet treat recipes to not only taste great, but look amazing as well, Zoe thought it time to share these creations with Melbourne!

Question 3

Can I request a ‘regular’ dessert with gluten/dairy products?

Accepted Answer

At Zoe’s Kitchen Creations, due to cross contamination and allergen reasons, gluten and dairy containing or animal-based ingredients are not used in the dessert creation process.

Question 4

How do I order a delicious dessert?

Accepted Answer

Thank you for thinking of Zoe’s Kitchen Creations! Please email zoeskitchencreations@gmail.com to start the ordering process or submit your message via the Contact page.

Question 5

Is the kitchen space council approved?

Accepted Answer

Yes! Zoe's Kitchen Creations dessert creation space is council approved, and goes through annual inspections.

Question 6

What is the minimum time I can order before receiving my dessert/s?

Accepted Answer

Please email zoeskitchencreations@gmail.com at least 14 days before the requested delivery/pick-up.

Question 7

Is your product safe for people with coeliac disease?

Accepted Answer

Zoe’s Kitchen Creations cannot guarantee all desserts are 100% gluten free, as the kitchen may have come into contact with these ingredients at some point in time. Therefore it is best advised to not consume our desserts if you have severe Coeliac disease.

Question 8

Is honey used in the desserts?

Accepted Answer

No, the desserts at Zoe’s Kitchen Creations are sweetened with ingredients such as rice malt syrup, agave syrup, maple syrup, coconut sugar, and white sugar.

Question 9

Can I have my order shipped?

Accepted Answer

Due to the ingredients used and the uncertainty of environmental factors, Zoe’s Kitchen Creations do not ship desserts.

Question 10

How big are the desserts?

Accepted Answer

Each product description includes the size of the dessert, which is available upon emailing zoeskitchencreations@gmail.com

Question 11

How do I store my dessert/s before displaying at an event?

Accepted Answer

Each dessert packaging has a label with the details of your order including the best before and how to store. Alternatively, please always feel free to contact zoeskitchencreations@gmail.com should you have any queries.

Question 12

Can I taste-test before placing an order?

Accepted Answer

Yes, when ordering a tiered cake! Please contact zoeskitchencreations@gmail.com to organise a time! Alternatively, product descriptions go into flavour details and include images of the desserts, available upon request.

Question 13

Are cake/cupcake stands provided?

Accepted Answer

A cake board accompanies each cake, however cake stands are not offered at this time. Cupcakes are available in 6 or 12 cupcake packaging with individual cupcake holes, however cupcake stands are not offered at this time.